Core Network: Emergency Software Update from 2024-12-16 22:00 CET to 2024-12-17 01:31 CET

The emergency update has been completed successfully.

Emergency Maintenance Work
Due to multiple unexpected connectivity disruptions in the last couple of days and after consultation with the vendor, we have decided to update the firmware of our core network to the latest minor version in an emergency maintenance window. During this maintenance work you may experience short periods of packet loss (up to 1-2 minutes) or higher RTTs for connections from and towards the Internet. Connections between virtual servers at cloudscale will not be affected by this maintenance work.

Date / Time
From Monday, 2024-12-16, 22:00 CET to Tuesday, 2024-12-17, 03:00 CET

Expected Impact
Short periods of packet loss (up to 1-2 minutes) or higher RTTs for Internet-facing connections. Thanks to our redundant setup we do not expect any further impact on already running virtual servers.

We apologize for any inconvenience this may cause and thank you for your understanding.