Tuesday, 8th October 2019

Connectivity Issues for Small Subset of Virtual Servers: Reverting Migration, scheduled 1 week ago

We have researched the current issue together with the vendor and executed their recommended steps. However, the connectivity issues of the affected servers could not be fully remediated. Therefore, we decided to roll back last night's migration, starting immediately. This will restore the previous state which had been in place until yesterday and proven stable.

Date / Time
Tuesday, 2019-10-08, 14:50 CEST to Wednesday, 2019-10-09, 08:00 CEST

Expected Impact
Short periods of packet loss (up to 1-2 minutes) or higher RTTs for connections towards the Internet as well as between virtual servers.

We apologize for any inconvenience this may cause and thank you for your understanding.