Tuesday, 1st September 2020

Core Network Infrastructure Restricted Internet Connectivity

We are facing inbound traffic at unusual patterns and volumes.

Traffic to/from certain external targets might be affected by degraded performance (throughput, latency, packet loss) to varying degrees. This includes traffic of virtual servers, DNS lookups using our resolvers, requests to our object storage from external sources as well as access to our website, Cloud Control Panel, and API.

Our engineers are investigating the issue and are working to fully restore our services. We will keep you posted.

Update (15:43 CEST)
Internet connectivity is stable again. We keep watching the state and will update this incident ticket if necessary.
Please accept our apologies for the inconvenience this issue may have caused you and your customers.