All systems are operational
Scheduled Maintenance
Storage Cluster at RMA Region: Hardware and Capacity Upgrade (Phase 1)

We are upgrading the Bulk and Object Storage hardware at our RMA (Rümlang) region. In the course of this upgrade, new storage hosts will be put into service and existing hosts will be replaced by more powerful systems. At the same time, we are also expanding the storage capacity to keep up with our general growth.

On Monday, 2021-05-03, from 21:00 to 23:00 CEST, we will perform the first phase of the overall process. In this first phase, we will grow the storage cluster by adding new hosts and storage capacity. During this maintenance window, we expect periods of degraded performance (access time, throughput/IOPS) of Bulk volumes as well as the Object Storage.

During the days following this maintenance, the existing data will be moved within the enlarged storage area, which might result in slightly reduced Bulk and Object Storage performance during this process.

The storage cluster at our LPG region is not affected by this maintenance.

Date / Time
Monday, 2021-05-03, 21:00 to 23:00 CEST

Expected Impact
We expect periods of degraded performance of the Bulk and Object Storage at our RMA region during this maintenance, and a slight performance impact during the subsequent days.

We apologize for any inconvenience this may cause and thank you for your understanding.

Cloud Control Panel and API: Software Update

On Wednesday, 2021-05-05, we will deploy a new version of our cloud control panel and the API. This involves a migration of the existing data. During parts of this maintenance work, our cloud control panel and the API will be unavailable. No impact on already running servers is expected.

Date / Time
Wednesday, 2021-05-05, 11:00 to 17:00 CEST

Expected Impact
We expect several short service interruptions of our cloud control panel and the API during this maintenance window.

We apologize for any inconvenience this may cause and thank you for your understanding.

Past Incidents

Saturday, 27th March 2021

No incidents reported

Friday, 26th March 2021

No incidents reported

Thursday, 25th March 2021

No incidents reported

Wednesday, 24th March 2021

Network Maintenance: Firmware Update on Switches in Region RMA, scheduled 4 weeks ago

On Wednesday evening, 2021-03-24, we will update the firmware of our data center switches in region RMA (Rümlang). During this maintenance work you may experience short periods of packet loss (usually just a few seconds) or higher RTTs for connections from and towards the Internet and between virtual servers (even when using the private network interface), as well as short delays for I/O operations to SSD/Bulk volumes and our Object Storage in that specific region.

Date / Time
Wednesday, 2021-03-24, 22:00 to Thursday, 2021-03-25, 01:00 (CET)

Expected Impact
Short periods of packet loss (usually just a few seconds) or higher RTTs for connections towards the Internet and between virtual servers, as well as short I/O delays.

We apologize for any inconvenience this may cause and thank you for your understanding.

Tuesday, 23rd March 2021

No incidents reported

Monday, 22nd March 2021

Network Maintenance: Firmware Update on Switches in Region LPG, scheduled 4 weeks ago

On Monday evening, 2021-03-22, we will update the firmware of our data center switches in region LPG (Lupfig). During this maintenance work you may experience short periods of packet loss (usually just a few seconds) or higher RTTs for connections from and towards the Internet and between virtual servers (even when using the private network interface), as well as short delays for I/O operations to SSD/Bulk volumes and our Object Storage in that specific region.

Date / Time
Monday, 2021-03-22, 22:00 to Tuesday, 2021-03-23, 01:00 (CET)

Expected Impact
Short periods of packet loss (usually just a few seconds) or higher RTTs for connections towards the Internet and between virtual servers, as well as short I/O delays.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sunday, 21st March 2021

No incidents reported