All systems are operational

Past Incidents

Wednesday, 17th February 2021

OpenStack Major Upgrade at LPG Region, scheduled 2 weeks ago

From Wednesday 2021-02-17, 21:00 CET to Thursday 2021-02-18, 02:00 CET we will perform a major upgrade of OpenStack on our control and compute hosts in the LPG (Lupfig) region. Our Cloud Control Panel and API will remain active during this maintenance work. While in maintenance, the performance of the Cloud Control Panel and API may be degraded, and during short periods of time it may not be possible to launch new servers. Already running virtual servers and operations in the RMA (Rümlang) region will not be affected by this work.

Date / Time
Wednesday 2021-02-17, 21:00 CET to Thursday 2021-02-18, 02:00 CET

Expected Impact
The performance of the Cloud Control Panel and API may be degraded during the maintenance. Thanks to our redundant setup no further impact is expected. Already running virtual servers and other regions will not be affected by this work.

We apologize for any inconvenience this may cause and thank you for your understanding.

Tuesday, 16th February 2021

Cloud Control Panel & API Performance of Cloud Control Panel & API at Normal Level

Actions through our Cloud Control Panel and API are back at normal performance.

Please accept our apologies for the inconvenience this issue may have caused you and your customers.

Cloud Control Panel & API Degraded Performance of Cloud Control Panel & API

Actions through our Cloud Control Panel and API are currently processed slower than usual. In rare cases, this may lead to timeouts and actions being rolled back. Already running virtual servers are not affected by this issue.

Our engineers are investigating the issue and we will update this incident ticket once more information is available.

Please accept our apologies for the inconvenience this issue may cause you and your customers.

Monday, 15th February 2021

OpenStack Major Upgrade at RMA Region, scheduled 2 weeks ago

From Monday 2021-02-15, 21:00 CET to Tuesday 2021-02-16, 02:00 CET we will perform a major upgrade of OpenStack on our control and compute hosts in the RMA (Rümlang) region. Our Cloud Control Panel and API will remain active during this maintenance work. While in maintenance, the performance of the Cloud Control Panel and API may be degraded, and during short periods of time it may not be possible to launch new servers. Already running virtual servers and operations in the LPG (Lupfig) region will not be affected by this work.

Date / Time
Monday 2021-02-15, 21:00 CET to Tuesday 2021-02-16, 02:00 CET

Expected Impact
The performance of the Cloud Control Panel and API may be degraded during the maintenance. Thanks to our redundant setup no further impact is expected. Already running virtual servers and other regions will not be affected by this work.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sunday, 14th February 2021

No incidents reported

Saturday, 13th February 2021

No incidents reported

Friday, 12th February 2021

No incidents reported

Thursday, 11th February 2021

No incidents reported