All systems are operational
Scheduled Maintenance
Core Network LPG1: Minor Software Upgrade

On Monday, 2020-07-13, from 21:00 CEST to 23:30 CEST, we will upgrade the software of our core network in LPG1 (Lupfig) to the latest minor version. During this maintenance work you may experience short periods of packet loss (up to 1-2 minutes) or higher RTTs for connections from and towards the Internet. Connections between virtual servers at cloudscale.ch will not be affected by this maintenance work.

Date / Time
Monday, 2020-07-13, from 21:00 CEST to 23:30 CEST

Expected Impact
Short periods of packet loss (up to 1-2 minutes) or higher RTTs for Internet-facing connections. Thanks to our redundant setup we do not expect any further impact on already running virtual servers.

We apologize for any inconvenience this may cause and thank you for your understanding.

Past Incidents

Wednesday, 24th June 2020

No incidents reported

Tuesday, 23rd June 2020

No incidents reported

Monday, 22nd June 2020

Cloud Control Panel and API: Site Failover Tests, scheduled 2 weeks ago

On Monday evening, 2020-06-22, we will perform site failover tests of our cloud control panel and the API. During parts of this maintenance work, our cloud control panel and the API will be unavailable. No impact on already running servers or other services is expected.

Date / Time
Monday, 2020-06-22, 21:00 to 23:59 CEST

Expected Impact
We expect short interruptions (up to 15 minutes) of our cloud control panel and the API during this maintenance window.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sunday, 21st June 2020

Cloud Control Panel & API Cloud Control Panel & API Currently Unavailable

Services have been fully restored. Already running virtual servers were not affected by this issue.

We keep watching the state and will update this incident ticket if necessary.

Please accept our apologies for the inconvenience this issue may have caused you and your customers.

Cloud Control Panel & API Cloud Control Panel & API Currently Unavailable

Access to our Cloud Control Panel and API is currently not possible. Already running virtual servers are not affected by this issue.

Our engineers are investigating the issue and are working to fully restore our services. We will keep you posted.

Saturday, 20th June 2020

No incidents reported

Friday, 19th June 2020

No incidents reported

Thursday, 18th June 2020

No incidents reported