All systems are operational
Scheduled Maintenance
Storage Cluster at LPG Region: Hardware and Software Upgrade

On Monday, 2020-09-28, from 18:00 CEST, we will upgrade the software of all the storage hosts at our LPG (Lupfig) region. At the same time, we will also replace the existing NVMe storage hosts by more powerful systems. During this maintenance window, we expect periods of degraded performance (access time, throughput/IOPS) of NVMe SSD and Bulk volumes as well as our Object Storage.

The storage cluster at our RMA region is not affected by this maintenance.

Date / Time
Monday, 2020-09-28, 18:00 CEST to Tuesday, 2020-09-29, 04:00 CEST

Expected Impact
We expect periods of degraded performance of NVMe SSD volumes and Bulk volumes as well as the Object Storage at our LPG region during this maintenance.

We apologize for any inconvenience this may cause and thank you for your understanding.

Past Incidents

Tuesday, 5th May 2020

No incidents reported

Monday, 4th May 2020

No incidents reported

Sunday, 3rd May 2020

No incidents reported

Saturday, 2nd May 2020

No incidents reported

Friday, 1st May 2020

No incidents reported

Thursday, 30th April 2020

Core Network Infrastructure IPv6 Connectivity: Partial Packet Loss or No Connection

Due to routing issues, IPv6 traffic to/from certain external targets has been experiencing packet loss. This has included IPv6 traffic of virtual servers as well as requests to our Object Storage and other infrastructure from external sources.

Connections between virtual servers at cloudscale.ch were not affected by this issue.

The packet loss has been caused by an issue within one of our connectivity providers. As an immediate measure, we have re-routed IPv6 traffic to our other Internet uplinks at around 14:39 CEST. So far, IPv6 connectivity seems to be stable again (except for direct end customers of the affected ISP).

We keep watching the state and will update this incident ticket if necessary.

Please accept our apologies for the inconvenience this issue may have caused you and your customers.

Wednesday, 29th April 2020

No incidents reported