All systems are operational
Scheduled Maintenance
Storage Cluster at LPG Region: Hardware and Capacity Upgrade (Phase 1)

We are upgrading the Bulk and Object Storage hardware at our LPG (Lupfig) region. In the course of this upgrade, existing storage hosts will be replaced by more powerful systems. At the same time, we are also expanding the storage capacity to keep up with our general growth.

On Wednesday, 2021-08-11, from 21:00 to 23:00 CEST, we will perform the first phase of the overall process. In this first phase, we will grow the storage cluster by adding new hosts and storage capacity. During this maintenance window, we expect periods of degraded performance (access time, throughput/IOPS) of Bulk volumes as well as the Object Storage.

During the days following this maintenance, the existing data will be moved within the enlarged storage area, which might result in slightly reduced Bulk and Object Storage performance during this process.

The storage cluster at our RMA region is not affected by this maintenance.

Date / Time
Wednesday, 2021-08-11, 21:00 to 23:00 CEST

Expected Impact
We expect periods of degraded performance of the Bulk and Object Storage at our LPG region during this maintenance, and a slight performance impact during the subsequent days.

We apologize for any inconvenience this may cause and thank you for your understanding.

Past Incidents

Tuesday, 5th May 2020

No incidents reported

Monday, 4th May 2020

No incidents reported

Sunday, 3rd May 2020

No incidents reported

Saturday, 2nd May 2020

No incidents reported

Friday, 1st May 2020

No incidents reported

Thursday, 30th April 2020

Core Network Infrastructure IPv6 Connectivity: Partial Packet Loss or No Connection

Due to routing issues, IPv6 traffic to/from certain external targets has been experiencing packet loss. This has included IPv6 traffic of virtual servers as well as requests to our Object Storage and other infrastructure from external sources.

Connections between virtual servers at cloudscale.ch were not affected by this issue.

The packet loss has been caused by an issue within one of our connectivity providers. As an immediate measure, we have re-routed IPv6 traffic to our other Internet uplinks at around 14:39 CEST. So far, IPv6 connectivity seems to be stable again (except for direct end customers of the affected ISP).

We keep watching the state and will update this incident ticket if necessary.

Please accept our apologies for the inconvenience this issue may have caused you and your customers.

Wednesday, 29th April 2020

No incidents reported