All systems are operational
Scheduled Maintenance
Network Maintenance: Firmware Upgrade on Switches in Zone RMA1

On Monday evening, 2020-08-17, we will upgrade the firmware on our data center switches in zone RMA1 (Rümlang). During this maintenance work you may experience short periods of packet loss (up to one minute) or higher RTTs for connections from and towards the Internet and between virtual servers (even when using the private network interface), as well as short delays for I/O operations to SSD/Bulk volumes and our Object Storage in that specific zone.

Date / Time
Monday, 2020-08-17, 22:00 to Tuesday, 2020-08-18, 01:00 (CEST)

Expected Impact
Short periods of packet loss (up to one minute) or higher RTTs for connections towards the Internet and between virtual servers, as well as short I/O delays.

We apologize for any inconvenience this may cause and thank you for your understanding.

Cloud Control Panel, API, Object Storage: Deactivation of TLS 1.0/1.1

On Tuesday, 2020-08-18, between 13:30 and 14:30 CEST, we will disable TLS 1.0 and TLS 1.1 on the cloud control panel and the API as well as the object storage in the RMA region. For more information, please refer to the announcement on our blog.

Date / Time
Tuesday, 2020-08-18, from 13:30 to 14:30 CEST

Expected Impact
We expect no interruptions during this period.

We apologize for any inconvenience this may cause and thank you for your understanding.

Storage Cluster at RMA Region: Software Upgrade

From Wednesday, 2020-08-19, 21:00 CEST, we will install a new release of our storage cluster software at our RMA (Rümlang) region. During this maintenance we expect short periods of slightly degraded performance of volumes (SSD and bulk storage) and our object storage. No further impact is expected. The storage cluster at our LPG region is not affected by this maintenance.

Date / Time
Wednesday, 2020-08-19, 21:00 CEST to Thursday, 2020-08-20, 03:00 CEST

Expected Impact
We expect short periods of slightly degraded SSD, bulk, and object storage performance at our RMA region during this maintenance.

We apologize for any inconvenience this may cause and thank you for your understanding.

Past Incidents

Saturday, 8th February 2020

No incidents reported

Friday, 7th February 2020

No incidents reported

Thursday, 6th February 2020

Cloud Control Panel & API Cloud Control Panel and API Restored

Access to our Cloud Control Panel and API has been restored.

Already running virtual servers were not affected by this issue.

Please accept our apologies for the inconvenience this issue may have caused you and your customers.

Cloud Control Panel & API Cloud Control Panel and API Currently Unavailable

Access to our Cloud Control Panel and API is currently not possible. Already running virtual servers are not affected by this issue.

Our engineers are investigating the issue and are working to fully restore our services. We will keep you posted.

Wednesday, 5th February 2020

No incidents reported

Tuesday, 4th February 2020

No incidents reported

Monday, 3rd February 2020

No incidents reported

Sunday, 2nd February 2020

No incidents reported