All systems are operational
Scheduled Maintenance
Core Network LPG1: Minor Software Upgrade

On Monday, 2020-07-13, from 21:00 CEST to 23:30 CEST, we will upgrade the software of our core network in LPG1 (Lupfig) to the latest minor version. During this maintenance work you may experience short periods of packet loss (up to 1-2 minutes) or higher RTTs for connections from and towards the Internet. Connections between virtual servers at cloudscale.ch will not be affected by this maintenance work.

Date / Time
Monday, 2020-07-13, from 21:00 CEST to 23:30 CEST

Expected Impact
Short periods of packet loss (up to 1-2 minutes) or higher RTTs for Internet-facing connections. Thanks to our redundant setup we do not expect any further impact on already running virtual servers.

We apologize for any inconvenience this may cause and thank you for your understanding.

Past Incidents

Tuesday, 14th January 2020

Network Infrastructure (RMA) Unexpected Reboot of a Switch

Due to an unexpected reboot of a switch, all servers attached to this specific switch experienced a short network hiccup. The second switch in the same rack took over as expected.

We will try to investigate the root cause of this unexpected reboot together with the vendor.

Monday, 13th January 2020

Bulk and Object Storage: Capacity Upgrade, scheduled 5 months ago

From Monday 2020-01-13 to Friday 2020-01-24, we will perform a capacity upgrade of our bulk and object storage cluster. The upgrade will be performed one host at a time. During this maintenance, we expect periods of degraded performance on the bulk and object storage. No further impact is expected.

Date / Time
Monday 2020-01-13, 14:00 CET to Friday 2020-01-24 23:59 CET

Expected Impact
We expect periods of degraded bulk and object storage performance during this maintenance.

We apologize for any inconvenience this may cause and thank you for your understanding.

Sunday, 12th January 2020

No incidents reported

Saturday, 11th January 2020

No incidents reported

Friday, 10th January 2020

No incidents reported

Thursday, 9th January 2020

No incidents reported

Wednesday, 8th January 2020

No incidents reported