All systems are operational
Scheduled Maintenance
OpenStack Major Upgrade

From Monday 2018-09-24, 17:00 CEST to Tuesday 2018-09-25, 02:00 CEST we will perform a major upgrade of OpenStack on our control and compute nodes. Scaling of volumes will not be possible until Tuesday 2018-09-25, at 11:00 CEST. No further customer impact is expected. Our Cloud Control Panel will remain active during this maintenance work. Already running virtual servers will not be affected by this work.

Date / Time
Monday 2018-09-24, 17:00 CEST to Tuesday 2018-09-25, 02:00 CEST

Expected Impact
Scaling of volumes will not be possible until Tuesday 2018-09-25, at 11:00 CEST. Thanks to the redundant setup no further impact is expected. Short periods of degraded performance of our Cloud Control Panel may be observed. Already running virtual servers will not be affected by this work.

We apologize for any inconvenience this may cause and thank you for your understanding.

Cloud Compute Nodes: Operating System Updates

On Tuesday 2018-09-25 and Wednesday 2018-09-26 we will update the operating system of our cloud compute nodes. All running virtual servers will be live-migrated to other compute nodes at least once during this maintenance work. This is a standard procedure during compute node maintenance and no impact is expected.

Date / Time
Tuesday 2018-09-25, 08:00 CEST to Wednesday 2018-09-26 18:00 CEST

Expected Impact
Thanks to the redundant setup no impact is expected. Already running virtual servers are not affected by this work as they will be live-migrated to other compute nodes before the upgrade. The network infrastructure is not changed during this upgrade and no network connectivity issues are expected.

We apologize for any inconvenience this may cause and thank you for your understanding.

Past Incidents

Saturday, 22nd September 2018

No incidents reported

Friday, 21st September 2018

No incidents reported

Thursday, 20th September 2018

No incidents reported

Wednesday, 19th September 2018

No incidents reported

Tuesday, 18th September 2018

Object Storage Degraded Bulk and Object Storage Performance

From 2018-09-17, 23:30 CEST to 2018-09-18, 03:00 CEST the storage performance of our bulk and object storage cluster was degraded. One of the HDDs in the cluster had an unusually high read error rate which tore down the overall read performance. We have isolated the corresponding disk and storage performance is back to normal. We apologize for the inconvenience.

Monday, 17th September 2018

No incidents reported

Sunday, 16th September 2018

No incidents reported